更新时间：2020-04-24 12:08:06
封面
版权信息
About the Author
Preface
Introduction
PART I LAUNCHING THE TEAM
CHAPTER 1 Defining the Team
GETTING STARTED
SELECTING TEAM MEMBERS
INFORMING TEAM CANDIDATES
CHAPTER 2 Clarifying Team Goals
PROJECT GOALS AND OBJECTIVES
PROJECT INITIATION AND PLANNING
TEAM CHARTER
CHAPTER 3 Implementing Supporting Behaviors
EXPECTED BEHAVIORS FOR TEAMWORK
THE VALUE OF TEAMWORK
IMPLEMENTING AND PROMOTING EXPECTED BEHAVIORS
RULES OF ENGAGEMENT
CHAPTER 4 Establishing Accountability
THE MATRIX
THE ACCOUNTABILITY FACTOR
IDENTIFY COMPETENCIES
PART II MAKING THE TEAM WORK
CHAPTER 5 Managing Team Conflict
THE ANATOMY OF CONFLICT
THE ONE-DAY RULE
CHAPTER 6 Making Effective Decisions
CLARIFY THE PROBLEM
IDENTIFY OPTIONS
MAKE A DECISION
IMPLEMENT THE SOLUTION
CHAPTER 7 Actively Sharing Information
ASSESSING INDIVIDUAL BEHAVIORS
ACTIVELY GIVING AND RECEIVING FEEDBACK
CREATING A TEAM CULTURE CONDUCIVE TO SHARING INFORMATION
CHAPTER 8 Holding Productive Meetings
TEAM MEETING SCENARIOS
BEFORE THE MEETING
DURING THE MEETING
ENDING THE MEETING
ASSESSING THE MEETING
AFTER THE MEETING
VIRTUAL MEETINGS
THE GENERATION GAP
BRIDGING THE FUNCTIONAL DIVIDE
Four Last Words
Index
