更新时间：2020-04-24 12:02:22
封面
版权信息
ABOUT THE AUTHORS
Other
PREFACE
INTRODUCTION
Chapter 1 LEADERSHIP AND MANAGEMENT SKILLS
Chapter 2 THE ROLE OF HUMOR AND FUN
Chapter 3 PERSONAL SKILLS
Chapter 4 PROJECT MANAGEMENT SKILLS
Chapter 5 ENVIRONMENT SKILLS
Chapter 6 ORGANIZATION SKILLS
Chapter 7 NEGOTIATING SKILLS
Chapter 8 POLITICAL SKILLS
Chapter 9 CONFLICT MANAGEMENT SKILLS
Chapter 10 SALES SKILLS
Chapter 11 CHANGE MANAGEMENT SKILLS
Chapter 12 MARKET AND CUSTOMER KNOWLEDGE
EPILOGUE
REFERENCES AND RESOURCES
INDEX
